Mucking around until it breaks
This took a lot of time, I wanted to reduce the occurrence of my BSOD “UNEXPECTED STORE EXCEPTION“. This involved reinstalling my anti-virus product, changing it’s passwords and then repairing my fingerprint reader driver as a result of a Code 19 error on my fingerprint reader. I then worked through the steps suggested here. This led me to suspect the hard disk (SSD) and finally to reset the operating system. I had been postponing the last item as previous experience had been terrible. (Once I got to the right version of the reset program), it was easier than I expected. I document the reinstallation of packages here. Otherwise here are my notes.
The big lesson here is that you may need to reinstall/reset windows. It’s much easier than it once was.
- Google has articles blaming the anti-virus product. So I updated it and then reinstalled it using a link issued by their support desk, who took 45 minutes to respond.
- This process required using the password, and I couldn’t read my hand written version, so I needed to reset it. 😠
- When it rebooted, Windows Hello’s fingerprint sign on wasn’t working, using the
Device Manager, I found under
biometric devicesthat the device driver had a
Code 19, which is a registry error; I removed/uninstalled it and the reboot reinstalled the device and re-enabled the login method.
Dealing with the Code 19
When it rebooted from the previous reconfiguration , Windows Hello’s fingerprint sign-in wasn’t working; using the
Device Manager, which I found under
biometric devicesI discovered that the device driver had a
Code 19, which is a registry error; I removed/uninstalled the device driver after checking it was up to date and the consequent reboot reinstalled the device and re-enabled the login method.
Links on Store exception
- https://helpdeskgeek.com/windows-10/how-to-fix-unexpected-store-exception-error-in-windows-10/, at help desk geek, I tried some of these suggestions and found them unhelpful,. although he does say to check the hardware first.
- Possible Solutions: UNEXPECTED STORE EXCEPTION – Windows 10 by Kunmi, who talks of ensuring your software is up to date, cleaning up the disk by using chkdsk etc,, performing a boot level AV scan, reinstalling windows FFS 😡 and finally checking aspects of the hardware.
This maybe hardware related …
- https://community.acer.com/en/discussion/467448/unexpected-store-exception-error – suggests it might be memory
- While this, suggests it might be the disk, which in my case is an SSD, however, the diagnostics they recommend have already been used.
Links on Memory Management
- q: bsod memory management
Reinstalling Windows FFS 🙄
- I am left with little option, How to reinstall Windows 10 without losing data , from IT Pro
- hen I run the installer, I get an error message, 0x80072f76 – 0x20016, helpfully Microsoft have a page on it, although I am not sure it’s so useful, their first take is that the recovery program is corrupted. amd comments suggest it might be bitlocker; do I have it?
- However it is be that I used the wrong program, [Settings] → [Reset my PC] seems to work. What sort of shit build has two installers, one that doesn’t work. I reset the PC today 14 Sep 2021.